A website care plan for small business.
Website maintenance for small business on one monthly fee: hosting, security, backups and content edits. You send a message, the change happens within 24 hours, and the rest stays invisible because it is being handled.
Website maintenance for small business is the work nobody schedules
Website maintenance loses every argument against work that has a customer attached to it. That is not a discipline problem, it is what happens to any recurring task with no deadline. The result is predictable: prices go stale, a plugin update breaks the contact form, nobody notices for three weeks, and the inquiries that did not arrive never show up in any report.
A website care plan exists to take that whole category off your desk. There is no dashboard to check and no ticket system to learn. When something needs changing you send a message, and when nothing needs changing you hear nothing from us, because the upkeep is happening anyway.
What the care plan covers
Included
- Hosting, served over HTTPS, with the certificate kept current
- Security and platform updates, tested rather than just applied
- Backups, and the ability to roll back if something goes wrong
- Uptime monitoring, so we notice an outage before your customers do
- Content edits within 24 hours: prices, hours, staff, services, photos
- New pages when your business adds something
- Broken link and form checks, so silent failures do not sit for months
- Technical SEO upkeep: meta tags, structured data, page speed
- Your domain connected and kept pointed correctly
Not included
- Paid advertising, email campaigns and social media management
- Bulk content production, such as a monthly article schedule
- Bespoke development, like a custom booking or payment system
- A formal SLA with service credits, which we do not offer at this price point
- Responsibility for the accuracy of business details you supply
If you want the longer version of that list, and the reasoning behind where the boundary sits, we wrote up what website maintenance actually includes and what it doesn't.
One message. That is the whole process.
You send a message
Email us in plain English. "Put the new price list up", "we've moved", "take Dave off the team page". No forms, no ticket reference, no portal login to remember.
We make the change
Within 24 hours. A person does the work and checks the page afterwards, which is the part that stops an edit quietly breaking something else.
The rest happens anyway
Patching, backups, monitoring and renewals run whether or not you asked. You only hear from us if something needs a decision from you.
Or do it yourself
If you would rather change small things directly, we can set up access for you. Plenty of owners never use it, and the offer stands either way.
Website care plan pricing
One monthly fee covers the whole list above. There is no setup fee, no fixed-term contract, and no separate charge for edits. You can cancel with 30 days notice and no penalty.
We quote per business rather than publishing care plan tiers. Tiers tend to exist so that the useful things sit in the expensive one, and we would rather look at what your site is and give you a single number. Tell us what you have and we will come back within one business day.
If you are comparing us against other quotes, how much website maintenance costs explains the four pricing models providers use and the questions that make two quotes comparable.
Tell us about your site and we will quote a single monthly figure covering the lot.
Get a QuotePrefer to do it yourself?
Nothing on the list is beyond a business owner who is willing to put the dates in a calendar. If that is the route you want, take our website maintenance checklist and work through it. It is the same list we run, laid out weekly, monthly, quarterly and annually.
Come back when it has been sitting untouched for six months. Most do.
Part of a bigger arrangement
Maintenance is one half of what we do. The other half is building the site in the first place, which is covered under web design for small business, and running the infrastructure it sits on, covered under website hosting. Together they make up Website as a Service.
Website care plan questions.
Ready when you are.
We'll be in touch within one business day.